DATA PROTECTION INFORMATION FOR GRACE COACHING CLIENTS

 Privacy Statement

The privacy and data security of our coaching clients is important to us at Grace Coaching. This statement explains how Grace Coaching uses personal data to keep connected with you.

Through our communications, events and activities we aim to keep in touch with you and make you aware of our services.

In order to deliver this information Grace Coaching processes the personal data of our clients.  This helps to ensure that you are getting the most relevant and interesting communications from us.

If you have any questions about how we process your personal data or if you wish to opt-out of our mailing list, please contact belinda@gracecoaching.co.uk and just copy this statement: “Please remove me from your mailing list”.

WHAT INFORMATION DO WE HOLD ABOUT YOU?

The personal data held and processed by Grace Coaching may include:

Biographical Information
• your name, address, contact details, role and institution or organisation.

Interactions and Transactions with Grace Coaching

  • Your current contact details
    • Records of Grace Coaching coaching meetings and events you register for and attend
    • Records of communications and interactions we’ve had with you
    • Records of financial transactions with Grace Coaching

WHERE DOES OUR INFORMATION COME FROM?
The information we hold about you comes from you filling in application forms for coaching and events or by corresponding with us by telephone, email, face-to-face or otherwise.

HOW WILL WE USE INFORMATION ABOUT YOU?
The data we collect is used by Grace Coaching to support a range of activities and information for our clients.  We use data to communicate with you as a Grace Coaching client and for administrative purposes.

SHARING AND DISCLOSING YOUR PERSONAL INFORMATION
Your data will be used only by Grace Coaching.

Sharing with External Parties
We do not sell your personal data to third parties or share it for any commercial purposes. We also will not permit third parties to sell on the data we have shared with them, under any circumstances. We will not share your information with external parties, except in the following circumstances:

  • when you have given us permission to do so
  • to hosts for specific events

HOW LONG WE KEEP YOUR PERSONAL INFORMATION

Grace Coaching will retain your data indefinitely in support of your ongoing relationship with us or until you request us to do otherwise. The data we retain indefinitely includes:

Your name, address and role

  • Interactions and transactions with Grace Coaching
  • Contact details
  • Records of Grace Coaching coaching and events you register for and attend
  • Records of communications and interactions
  • Records of financial transactions with Grace Coaching

We review the data held on our database to ensure that it is accurate and relevant to our aim to communicate with you. Where we find information which is out of date, inaccurate or no longer relevant, we remove this data.

Where you exercise your right to erasure, we will retain a core set of personal data (e.g. name, and contact details) to ensure that we do not inadvertently contact you in the future.

EXERCISING YOUR RIGHTS

The privacy and data security of our clients is important to us at Grace Coaching. UK and EU data protection laws give you a range of rights in relation to your personal data for example: erasure, rectification and subject access. Information about your rights can be found on the Information Commissioner’s website.

To ask questions, or complain about how we process your personal data, please contact belinda@gracecoaching.co.uk  You also have the right to lodge a complaint with the Information Commissioner’s Office.

Corrections
If you wish to correct any information held by Grace Coaching about you, please contact belinda@gracecoaching.co.uk

FURTHER INFORMATION

The controller for your personal data is Grace Coaching.  We always handle your personal data securely and minimise its use and collection, and there is no overriding prejudice to you by using your personal information for these purposes.